Shipping Policy
Order Processing
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All orders are processed within 1–3 business days.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Once your order is processed, you will receive a shipping confirmation email with tracking information.
Shipping Methods
We use trusted international shipping partners to ensure safe delivery. Tracking numbers are provided for all shipments.
Region Estimated Delivery
Australia 7–15 business days
New Zealand 10–18 business days
United States 10–20 business days
United Kingdom 10–20 business days
Other International 12–25 business days
Please note: Delivery times may vary slightly due to customs, public holidays, or unforeseen delays.
Lost or Delayed Orders
While we strive for timely delivery, some delays may occur due to carrier issues or customs.
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If your package has not arrived within the estimated delivery window, please contact us with your tracking number, and we will assist you promptly.
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Unfortunately, we cannot be held responsible for delays caused by carriers or customs.