Privacy Policy

At Purlux, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you shop with us or visit our website.

1. Information We Collect

When you interact with Purlux, we may collect:

Personal Information

Name and contact details (email, phone)
Shipping and billing addresses
Payment information (processed securely by our payment provider)

Automatically Collected Information

IP address, browser type, and device information
Pages visited, time spent on our site, and browsing patterns
Cookies and usage data

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Communicate with you about your purchase or inquiries
Improve our website and products
Send marketing emails only if you opt in
Prevent fraud and protect the security of our site

3. Sharing Your Information

We respect your privacy and never sell your personal data.

We may share information with trusted third parties only when necessary:

Payment processors (e.g., Wix Payments, PayPal)
Shipping and fulfilment partners
Analytics providers (e.g., Google Analytics)

These partners are only given the information needed to perform their services.

4. Cookies

We use cookies to make your experience smoother and more personalised. Cookies help us understand your preferences and improve our website. You can choose to disable cookies in your browser settings at any time.

5. Data Security

We take your privacy seriously and implement measures to protect your personal information. All transactions are encrypted and processed securely. While no online system can guarantee complete security, we strive to keep your data safe.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Correct or update your information
Request deletion of your personal data
Opt out of marketing communications

7. Third-Party Links

Our website may contain links to other websites. Purlux is not responsible for the privacy practices of third-party sites.

8. Updates to This Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be posted here.